FAQ

What is the current site-wide discount?

Our limited-time event offers up to 70% OFF across mattresses, adjustable bases, pillows, and bedding. The exact discount shows on each product page and at checkout. Free worldwide shipping is included on every order.

How long does shipping take?

Orders are processed within 1 to 3 business days, then typically delivered within 6 to 12 business days. You receive a tracking number by email as soon as your order ships.

Do I have to pay customs or import duties?

No. On qualifying international orders we cover all customs duties and import taxes. The price at checkout is the final price you pay, with no fees on delivery.

What is the sleep trial and return policy?

Eligible items come with a 60-day sleep trial. If you are not satisfied, return within 60 days of delivery for a full refund. We provide free return shipping labels, and refunds are issued within 5 to 10 business days to your original payment method.

Is there a warranty?

Yes. Mattresses are covered by a limited warranty of up to 10 years, and adjustable bases are covered for their motor, frame, and remote components under normal use. Full details are on each product page and in our Warranty section.

What makes the material different from ordinary memory foam?

Our proprietary pressure-relieving material is born from NASA-inspired visco-elastic research. It responds to body heat and weight to cradle the body, relieve pressure points, and absorb motion far beyond standard memory foam.

Which mattress feel is right for me?

It depends on your sleep position and preference. Side sleepers often prefer plusher support, back and stomach sleepers tend toward firmer. Our team can recommend the best match — just visit our Contact page.

Can I use an adjustable base with any mattress?

Our adjustable bases are designed to pair with our mattresses and most compatible sleep systems. Always use a supportive, recommended foundation to keep your warranty valid.

How do I care for my mattress?

Use a supportive base, rotate periodically as guided, protect from liquids and sharp objects, and follow the included cleaning instructions. Proper care keeps both comfort and warranty intact.

Is my payment information secure?

Yes. All payments are encrypted with industry-standard SSL, and we do not store full card numbers on our servers. We follow PCI-compliant practices for every transaction.

How can I contact customer service?

Visit our Contact page to reach us by form or phone. We aim to respond within 24 to 48 hours during business days and are happy to help with orders, returns, warranty, and product questions.